Terms of Service

1. Who We Are

FLPPR — the Florida Private Provider Registry — is operated by Paradigm Labs LLC, a Florida limited liability company ("Paradigm Labs," "we," "us"). These Terms of Service ("Terms") govern your access to and use of the FLPPR platform at flppr.app, including the web portal, the API, and the MCP server (together, the "Platform").

By creating an account, signing an agreement through the Platform, or using the Platform in any way, you agree to these Terms. If you are using the Platform on behalf of a firm or a government entity, you represent that you are authorized to bind that organization, and "you" includes that organization.

2. Free Service

The Platform is provided free of charge. We do not charge private provider firms, building departments, or individual professionals to register, maintain records, or access registry data. We may introduce optional paid features in the future; nothing that is free today will become paid for existing users without advance notice under Section 15.

3. No Government Affiliation

FLPPR is a private platform. It is not affiliated with, endorsed by, or operated on behalf of the Florida Department of Business and Professional Regulation (DBPR), the Florida Board of Professional Engineers (FBPE), the Building Code Administrators and Inspectors Board, or any other government agency.

License and credential data displayed on the Platform is sourced from publicly available state records. Verification timestamps (for example, "verified against state records on [date]") describe data provenance — when we last synchronized with the public source — and are not a government endorsement, certification, or licensure determination.

4. What the Registry Is (and Is Not)

• The registry reflects state licensing records as of the last successful synchronization. State records change; synchronization can lag or fail. Where our data is stale or unverified, the Platform labels it as such.
• The registry is an information and registration-delivery service. It is not legal advice, and no display on the Platform — including license status, derived qualified services, or registration status — is a determination that any person or firm is lawfully licensed, insured, or authorized to perform any service on any project.
• You are responsible for your own compliance with F.S. 553.791 and all other applicable law. When a decision matters, verify directly against official state sources and consult your own counsel.
• Derived "qualified services" shown on the Platform are computed from state license data using published rules based on F.S. 553.791(3). They are our good-faith interpretation, not a state determination.

5. Accounts

• You must provide accurate information when creating an account and keep it current.
• You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at the contact address in Section 17 if you suspect unauthorized access.
• Accounts are for authorized personnel of private provider firms, building departments, and licensed building code professionals. We may decline, suspend, or verify any account to protect the integrity of the registry.
• Certain actions on the Platform (jurisdiction participation activation, engagement affirmations) require electronic signatures and are additionally governed by the applicable agreement (the Jurisdiction Participation Agreement or the Firm Registration Terms).

6. Acceptable Use

You agree not to:

• Enter false, misleading, or fraudulent information, or sign an attestation you are not authorized to make or that you know to be untrue;
• Access data you are not authorized to see, or probe, scan, or test the Platform's security without written permission;
• Scrape, bulk-export, or resell registry data outside the API terms in Section 7;
• Upload documents outside the permitted document types (see the Firm Registration Terms), including any document containing Social Security numbers, driver license images, or similar sensitive personal information;
• Interfere with the Platform's operation, other users' access, or our data synchronization pipelines;
• Misrepresent the Platform as a government system, or use Platform data in a way that implies government endorsement.

We may suspend or terminate access for violations, with notice where practicable.

7. API and MCP Access

• API keys and MCP server access are issued per organization, scoped to defined permissions (for example, registry:read, sync:write), and may carry expiration dates.
• You are responsible for your keys. Treat them as secrets. All requests made with your key are attributed to your organization. If a key is compromised, revoke it in the Platform immediately.
• We may throttle, suspend, or revoke keys to protect Platform stability or security, or on violation of these Terms. We will give notice where practicable.
• Data obtained through the API may be used for your organization's own compliance, registration, and operational purposes. It may not be resold or republished as a competing registry or data product.
• Write-scope keys (sync:write) submit data on behalf of your firm; everything submitted through them carries the same accuracy obligations as data entered in the portal.

8. Your Content

You retain ownership of documents and information you submit (for example, certificates of insurance, qualification statements, firm profile data). You grant Paradigm Labs a non-exclusive license to store, process, display, and transmit that content as needed to operate the Platform — including delivering registration information to participating building departments, which is the point of the service.

You represent that you have the right to submit everything you submit.

9. Our Intellectual Property

The Platform — including its software, design, derivation rules, generated certificates, and documentation — belongs to Paradigm Labs or its licensors. These Terms grant you a limited, revocable, non-transferable right to use the Platform as intended. Public state records remain public; we claim no ownership over the underlying government data.

10. Records and Audit Trail

The Platform maintains append-only records of registrations, record versions, signatures, and material changes. These records are how the registry proves what was delivered, to whom, and when. You consent to this recordkeeping. We may retain records after account termination as needed to preserve the integrity of registrations already delivered to building departments and to comply with law.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT REGISTRY DATA WILL MATCH CURRENT STATE RECORDS AT ANY GIVEN MOMENT.

12. Limitation of Liability

To the maximum extent permitted by law:

• Paradigm Labs is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from the Platform.
• Paradigm Labs' total aggregate liability for all claims arising out of or relating to the Platform is capped at one hundred dollars (USD $100), reflecting that the Platform is provided free of charge.
• Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You will indemnify and hold harmless Paradigm Labs and its members, managers, and personnel from third-party claims arising out of (a) content you submit, (b) attestations you sign, (c) your violation of these Terms, or (d) your violation of law in connection with your use of the Platform. This section applies to government-entity users only to the extent permitted by Florida law.

14. Termination

• You may close your account at any time. Firms and jurisdictions should first review the wind-down provisions of their respective agreements (Firm Registration Terms; Jurisdiction Participation Agreement), because registrations already delivered are part of the permanent record.
• We may suspend or terminate access for violation of these Terms, risk to Platform integrity, or legal requirement. Where practicable we will give notice and an opportunity to cure.
• Sections 3, 4, 8–13, 15, and 16 survive termination.

15. Changes to These Terms

We may modify these Terms. For material changes we will give at least 30 days' notice through the Platform or by email to account holders before the changes take effect. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Platform and close your account before the effective date. Each version of these Terms is numbered and archived; signatures and acceptances are recorded against the version in force at the time.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Venue for any dispute lies exclusively in the state or federal courts located in [COUNTY], Florida (placeholder — Josh to confirm venue county), and each party consents to personal jurisdiction there. For disputes with Florida government entities, this section applies only to the extent permitted by Florida law.

17. Contact

Paradigm Labs LLC — [registered address] Email: [[email protected]] (placeholder — confirm mailbox before publication)